Cancelling Your Subscription
You can easily cancel your subscription before your billing cycle and continue to enjoy the product until the end of the cycle.
Once
you cancel, and at the end of the billing cycle, your credit card may
only be charged for any owing fees due to exceeding active users or
other surcharges. All accesses will be suspended. So our recommendation
is that you export all your courses before this happens.
Upon
suspension of access and for a period of three months, we will continue
to hold your instance in a paused status. No one has access to it, but
you can always resume your subscription. Once this period is up, the
whole data will be removed.
Related Articles
Checking Subscription Status
All information related to the site and the purchased package, including plan name, start date, price and number of authorized users can be seen in this section. Deactivation of the purchased package can also be done in this section. To deactivate ...
Billing
This page provides the option to customize the payment settings for your instance. By configuring Stripe as the payment gateway, inputting your payment information, and enabling the purchase button for your courses, you can easily manage your payment ...
Course
Introduction The settings related to the training courses available in the organization are found in the Courses section. It also provides information about courses such as Course ID, Course name, Certificate activation and whether the course is free ...
Dashboard Overview
The dashboard presents a report of the usual activities performed in the system, such as number of active users, total number of users, number of course creator requests, number of training courses created, and status (general information) of the ...
Managing Course Creator (Instructor) Requests
To be an instructor, a user should log in to the CMS, then send a request to become a course creator for the first time. After the management confirms in the Creator Requests section, the required privileges will be granted to the user. Note: A ...